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클레오.피/Cleo.p New (International shipping available)

Basic Information
Product Name 클레오.피/Cleo.p
Price ($ 13.00 USD)
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Product List
Name Quantity Price
클레오.피/Cleo.p up down 13(  )
Total(Quantity) : 0 (0 item)
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Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 7 - 10 days
  • Shipping method: EMS

    Shipping Area: Worldwide

    Delivery time: 7~10 business days from payment (Same day shipping is not serviced.)

    Please take into consideration that some products may take additional days for delivery and processing.

    Important: Your order is shipped once your payment has been cleared. Please contact our customer service if you would like to request an exchange or return on your order.

     

    Shipping costs:

    EMS rates (automatically calculated)

Returns and Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

 

1) An item is eligible for cancellation if:

-you posted a Return request within 24 hours of payment and your order is still under “Pending” status(if your order is under “Queued for Shipment” status, please contact our customer service.); or

-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or

-the ordered item is out of stock.

 

2) We accept return(s) if:

-you have received a wrong product; or

-you have received a defective product.

 

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company.

 

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)

-you are returning shoes, bags, or any other accessories

-the products are damaged due to your mishandling;

-your return request is not approved by our staff.

The following items are not considered defective.

* Items that are originally manufactured without tags or labels

* Items with creases that may have been made while shipping

* Items with unsatisfactory/incomplete finish due to mass production

 

4) If there is a missing item from your order:

*Contact our customer services by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.

*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise. Please note that it may be disadvantageous in receiving the refund for your missing item if you lose any packaging material.

 

2. Refund

It takes 3-5 business days to issue a refund for a returned or cancelled order.

Please be advised that your refund may be carried forward to the next month depending on your credit card issuer's billing schedule.

 

 

 

Payment

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